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18 Dec 2008 |
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PerformanceEdge Announces General Availability of Aspect eWorkforce Management 7.2 to Help Companies Lower Operating Costs
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11 Dec 2008 |
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Aspect Announces General Availability of Aspect Unified IP 6.6 with Ask- an-Expert Capability and Advanced List Management
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10 Dec 2008 |
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Aspect Customer Briefing Centers Enable Customers and Prospects to Experience Unified Communications
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4 Dec 2008 |
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Aspect Rated Most Trusted Workforce Optimization Technology Provider Based on Datamonitor Survey
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2 Dec 2008 |
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Aspect Placed in Leaders Quadrant for 2008 Magic Quadrant for Contact Center Infrastructure, Worldwide
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25 Nov 2008 |
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Aspect Takes the Gold at the Fifth Annual Team Massachusetts Economic Impact Award Ceremony
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30 Oct 2008 |
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Aspect Opens Customer Support Centre in Dalian, China
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29 Oct 2008 |
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PerformanceEdge Offers Enhanced Workforce Management Capabilities for Front- and Back-Office Personnel
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28 Oct 2008 |
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Aspect Announces Strategic Partnership with Intech
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22 Oct 2008 |
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Aspect Announces Aspect Unified IP 6.6 with Expert Agent Capability to GA in December
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14 Oct 2008 |
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Aspect Launches Unified Communications Services Practice
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9 Oct 2008 |
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Aspect Software Supports Industry Education and Collaboration at Asia-Pacific Aspect Customer Experience 2008
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2 Oct 2008 |
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Aspect Unified IP Wins Miercom Rated Best Award
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19 Sept 2008 |
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Aspect Software Names Senior Vice President and General Counsel
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16 Sept 2008 |
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Tellme and Aspect Software to Deliver Innovative Solution To Contact Center Customers
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10 Sept 2008 |
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Peak5 Improves Overall Customer Satisfaction and Contact Center Productivity with PerformanceEdge
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19 Aug 2008 |
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Aspect Software Names Senior Vice President of Corporate Development
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14 Aug 2008 |
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Aspect Software Names Executive Vice President of Global Professional Services
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5 Aug 2008 |
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Aspect Software Receives 2008 North American Product Line Strategy Award from Frost & Sullivan
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31 Jul 2008 |
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PerformanceEdge Receives 2008 EMEA Contact Center Workforce Management Frost & Sullivan Award for Market Leadership
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29 Jul 2008 |
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PerformanceEdge from Aspect Software Offers Enhanced eLearning and Hiring Capabilities to Improve Agent Development and Reduce Attrition
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9 July 2008 |
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Aspect Software Acquires BlueNote Networks
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17 Jun 2008 |
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Aspect Software Solution Gets High Marks for Hosted Contact Center Offering
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10 Jun 2008 |
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Aspect Unified IP from Aspect Software Named 2008 American Business Awards Finalist
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9 Jun 2008 |
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Aspect Software Named as Finalist in 2008 Techworld Awards
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5 Jun 2008 |
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Aspect Software and Touchpoint Associates Provide Frontline Leadership Skills Training Through New Management Impact Program
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3 Jun 2008 |
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Aspect Software Furthers Its Commitment to SIP Interoperability with AireSpring
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15 May 2008 |
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PerformanceEdge from Aspect Software Leads Contact Center Performance Management Market in Customer Satisfaction
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13 May 2008 |
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Corsidian to Offer Unified Solution from Aspect Software in Latin America and the Caribbean
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5 May 2008 |
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PerformanceEdge Offers Enhanced Recording and Quality Management with Latest Product Release
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16 Apr 2008 |
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CallMiner and Aspect Software Empower Evanston Northwestern Healthcare to Enhance Overall Patient Care, Improve Productivity and Ensure Compliance
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15 Apr 2008 |
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Aspect Software Receives Unified Communications Magazine's 2007 Product of the Year Award
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10 Apr 2008 |
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Aspect Software PerformanceEdge Customer Wins 2008 SWPP Workforce Management Professional of the Year Award
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08 Apr 2008 |
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CallMiner and Aspect Software Awarded Contract by Daimler Financial Services Americas to Improve Contact Center Operations
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18 Mar 2008 |
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Microsoft and Aspect Form Global Strategic Alliance
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10 March 2008 |
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Aspect Software All-in-One, IT-Ready Solutions Power Unified Communications for the Contact Center
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4 Mar 2008 |
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Respected Industry Analyst and Renowned Author to Deliver Keynotes at Aspect Customer Experience 2008
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21 Feb 2008 |
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Affinity Group Increases Call Handling, Revenue, and Member Satisfaction with Aspect Software Solutions
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13 Feb 2008 |
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PerformanceEdge Offers Enhanced Recording and Quality Management with Augmented Customer Survey Functionality
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7 Feb 2008 |
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Unified Command and Control from Aspect Software Named 2007 Product of the Year
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5 Feb 2008 |
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Aspect Software Named as Finalist in 2008 Network Computing Awards
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30 Jan 2008 |
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Arvato Services Strengthens Position in Netherlands Market With Virtual SIP based-VoIP Contact Center Based On Aspect Software Technology
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9 Jan 2008 |
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ANWB Chooses PerformanceEdge Workforce Management Capabilities from Aspect Software for its Contact Centers
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8 Jan 2008 |
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PerformanceEdge Wins 2007 Product of the Year Award
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18 Dec 2007 |
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Aspect Software Increases Localization and Expands Capabilities with Latest Release of Aspect Unified IP
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4 Dec 2007 |
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Aspect Software Makes Virtualization a Reality with Unified Command and Control
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15 Nov 2007 |
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Aspect Software Maintains Top Spot for Workforce Management Market Share
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13 Nov 2007 |
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Aspect Software Placed in Leaders Quadrant for 2007 Contact Center Infrastructure Magic Quadrants for APAC, EMEA and North America
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8 Nov 2007 |
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Inter-Active Technologies Offers First Aspect Software IP-based Contact Centre In South Africa
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6 Nov 2007 |
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Aspect Software Continues Climbing the Software 500 List
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30 Oct 2007 |
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Aspect Software Receives Market Leadership Award in Workforce Management from Frost & Sullivan
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25 Oct 2007 |
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NovaTel ASP, Ltd. Offers Hosted Contact Center Solution Using Aspect Software
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23 Oct 2007 |
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PerformanceEdge Offers Expanded Workforce Management Capabilities
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16 Oct 2007 |
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Aspect Software Announces General Availability of OpenSpan Integration for PerformanceEdge Quality Management Application
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11 Oct 2007 |
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Contact Centre 'Empathy and Advocacy' Standards are Falling According to New European Consumer Research
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4 Oct 2007 |
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Aspect Unified IP Recognized With 2007 Internet Telephony Excellence Award
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27 Sept 2007 |
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Aspect Software Names James Wong General Manager for ASEAN Region
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9 Sept 2007 |
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Aspect Software Launches PerformanceEdge, First Fully Synchronized Contact Center Optimization Suite
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9 Sept 2007 |
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Aspect Software All-in-One, IT-Ready Solutions Power Unified Communications for the Contact Center
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22 Aug 2007 |
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Sify Launches 'Hosted Contact Center Solutions'
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16 Aug 2007 |
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V Connect Implements Aspect Unified IP in New Delhi Contact Centre to Manage Inbound and Outbound Campaigns for Global Clientele
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13 Aug 2007 |
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Aspect Software and OpenSpan Partner to Extend Quality Management Across the Enterprise
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7 Aug 2007 |
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Aspect Software Receives Speech Technology Excellence Award for Aspect Quality Management
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31 Jul 2007 |
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iQor Implements Contact Centre Solution from Aspect Software to Enhance Collections Processes and Ensure OFCOM Compliance
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25 Jul 2007 |
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Aspect Software Issues Challenge to Contact Center Industry to Adopt SIP 2.0
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24 Jul 2007 |
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Aspect Software Appoints Michael Stelzer as Country Manager for Australia and New Zealand
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18 Jul 2007 |
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Aspect Software Appoints Hayato Koeda as General Manager for Japan
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11 Jul 2007 |
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Aspect Software Releases Aspect Spectrum ACD 10.1 with SIP-Based VOIP Capabilities
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27 Jun 2007 |
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Aspect Software to be Honored in Brazil with Top of Business International Award
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26 Jun 2007 |
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Aspect Software Receives 2007 IP Contact Center Technology Pioneer Award for Aspect Unified IP
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19 Jun 2007 |
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Aspect Software Helps MTN Boost Contact Centre Performance
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12 Jun 2007 |
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Aspect eWorkforce Management 7.0 Wins 2007 American Business Award(sm) for Best New Product, Computer Software
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7 Jun 2007 |
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Aspect Software Announces General Availability of Aspect Unified IP 6.5
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6 Jun 2007 |
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Aspect eWorkforce Management from Aspect Software Named as Finalist in 2007 American Business Awards(sm)
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6 Jun 2007 |
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Aspect Software Named 2007 Contact Center Applications Vendor of the Year by Frost & Sullivan
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5 Jun 2007 |
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Aspect Software Supports Contact Center Industry Education as Sponsor of Aberdeen Group Benchmark Reports
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31 May 2007 |
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Aspect Software Successfully Deploys Asterisk and Aspect Unified IP at Corporate Headquarters
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24 May 2007 |
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Aspect Software Names Lui Simhua as Vice President for Asia Pacific and Middle East Region
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23 May 2007 |
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Aspect Software Quality Management and Recording Solution Delivers Integrated Speech Analytics Through CallMiner Partnership
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22 May 2007 |
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Aspect Software Earns Outbound Market Leadership Honors from Frost & Sullivan
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16 May 2007 |
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Aspect Software Ranked #1 Workforce Management Provider Globally
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8 May 2007 |
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Aspect Software to Sponsor and Speak at VoiceCom 2007
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2 May 2007 |
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Aspect Software Release of Aspect eWorkforce Management 7.0.1 Expands Localization Capabilities
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30 Apr 2007 |
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Aspect Software Helps Residential Credit Solutions, Inc. Build Home Loan Business with Aspect EnsemblePro and Asterisk IP PBX
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18 Apr 2007 |
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Aspect Software Supports Upcoming Contact Centre Global Forum in Cannes, France, as Platinum Sponsor
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17 Apr 2007 |
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2007 Aspect Contact Center Satisfaction Index Finds Year-over-Year Improvements in Company-Customer Interactions; Sees Direct Link between Bad Experiences and a Negative Impact on Revenue
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10 Apr 2007 |
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Aspect Software Augments SIP Offerings with Functionality from BandTel
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2 Apr 2007 |
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Aspect Software Appoints Industry Veteran as Country Manager for Greater China to Support Developing Asia-Pacific Contact Centre Market
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14 Mar 2007 |
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Aspect Software Names Ocular Technologies as New Channel Partner in South Africa
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6 Mar 2007 |
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Aspect Software Announces Release of Aspect Performance Management
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5 Mar 2007 |
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Aspect Software to Offer Cost-Effective Speech Solution on Microsoft® Speech Platform
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1 Mar 2007 |
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Aspect Software Names Customer Contact Solutions Nigeria Limited as New Channel Partner
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21 Feb 2007 |
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Aspect Software Customers to Present at 2007 Summit for Workforce Management Excellence Starting Today
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13 Feb 2007 |
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24-7 INtouch Partners with Aspect Software to Provide Clients With Market Leading Aspect® eWorkforce Management™ Solution
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7 Feb 2007 |
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Aspect Software Announces Fourth Quarter and Fiscal Year 2006 Financial Results
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1 Feb 2007 |
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Aspect Customer Experience (ACE) 2007 Features Prominent Keynote Presenters and More Than 100 Breakout Sessions
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31 Jan 2007 |
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Aspect Software's Aspect Customer Self Service 7.2 Named Product of the Year
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17 Jan 2007 |
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Aspect Software CEO to Keynote INTERNET TELEPHONY Conference & EXPO East 2007
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4 Jan 2007 |
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Aspect Software Appoints Digital China as First Tier One Channel Partner in China
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21 Dec 2006 |
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Australian Contact Centres Predicted to Invest AU$1.9 billion in Human Resources and Technology by End of 2006
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13 Dec 2006 |
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Aspect Software to Deploy Digium's Asterisk Business Edition™ at New Corporate Headquarters
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8 Dec 2006 |
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Aspect Software Signs Partnership Agreement with DTSI to Boost Business Growth in the Philippines
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5 Dec 2006 |
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Aspect Software Appoints Industry Veteran as Country Manager
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20 Nov 2006 |
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Aspect Customer Self Service 7.2 Voice Portal Receives Nuance Certification
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16 Nov 2006 |
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Aspect Software Enables CashCall to Expand Fast-Growing Loan Business
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15 Nov 2006 |
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Aspect Software Unveils Global Campaign to Address Phenomenon of Power Shift 2.0
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14 Nov 2006 |
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Aspect Software Continues Positive Momentum in Third Quarter
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9 Nov 2006 |
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Aspect Software Earns Top Honors for the Value its Unified Products Bring to Customers
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7 Nov 2006 |
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Aspect Software Launches New Version of Web Powered Agent 10.1
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31 Oct 2006 |
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Aspect Software Named Innovator by TMC Labs and Recognized for Excellence by Internet Telephony Magazine
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26 Oct 2006 |
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Aspect Software Positioned as Major Industry Player on Software 500 List
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17 Oct 2006 |
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Aspect Software Japan Enters Into Business Alliance with HP Japan
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3 Oct 2006 |
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Aspect Software Celebrates Birthday - One Year Old, 30 Years Wise
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3 Oct 2006 |
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Frost & Sullivan Lauds the Remarkable Growth of Aspect Software in the Asia Pacific Contact Center Applications Market
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28 Sept 2006 |
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Aspect Software Strengthens Presence in APAC With Appointment of Country Manager for Thailand
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26 Sept 2006 |
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Aspect Software Launches Contact Center: Unplugged Blog
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20 Sept 2006 |
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Aspect Software Announces General Availability of Aspect Quality Management 2.5.1
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13 Sept 2006 |
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Aspect Contact Center Satisfaction Index Europe Shows Consumers' Expectations of Contact Centers Being Met, But Not High in First Place
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12 Sept 2006 |
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Aspect Software Helps Portman Building Society Generate £3 Million Worth of New Business Every Month
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30 Aug 2006 |
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Aspect Software Announces General Availability of Aspect Enterprise Contact Server 6.2
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29 Aug 2006 |
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Aspect Software Partners with Servion Global Solutions to Distribute Aspect® eWorkforce Management™ in India
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23 Aug 2006 |
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Aspect Software Receives IP Contact Center Technology Pioneer Award
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17 Aug 2006 |
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Aspect Software Provides Contact Center Products to Brother
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15 Aug 2006 |
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Aspect Software Awarded Patent for Web-based Customer Service Technology
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9 Aug 2006 |
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Aspect Software Introduces VoiceXML Forum-Certified Aspect Customer Self Service 7.2; Voice Portal Enhances Power, Portability of Contact Center Applications
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25 Jul 2006 |
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Aspect® eWorkforce Management™ Gets New Look With 7.0 Release; Supports Inbound, Outbound and Blended Contact Center Environments in Eight Languages
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3 Jul 2006 |
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Asian Contact Centers Achieve "Reasonable" Performance Rating in the First Aspect Contact Center Index Asia Report
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22 Jun 2006 |
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Aspect Software CEO James D. Foy Named Ernst & Young Entrepreneur of the Year® 2006 in New England
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8 Jun 2006 |
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Aspect Software Named as Finalist in 2006 American Business Awardssm
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7 Jun 2006 |
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Aspect Software Announces Availability of Aspect Unison Predictive Dialer 7.1
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1 Jun 2006 |
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Aspect Software Helps Oceans Connect Improve Call Quality, Savings, Uptime and Flexibility with Unified IP Solution
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18 May 2006 |
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Aspect Software Announces Aspect Excellence Awards Winners
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15 May 2006 |
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Aspect Software Supports Technology Education at Lombard Schools
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11 May 2006 |
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Aspect Software Receives Growth Strategy Leadership Award for Workforce Management
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9 May 2006 |
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Aspect Software Executives Jim Foy, Gary Barnett and Ralph Breslauer Receive Prestigious Industry Awards
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27 Apr 2006 |
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Aspect Software Champions Choice with Pioneering Unified IP Solution
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25 April 2006 |
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Aspect Software Breaks Down Last Barrier with Open Source IP PBX Offering
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4 Apr 2006 |
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Aspect Software Acquires Quality Management Provider SophistiCom Technologies, Inc.
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23 Mar 2006 |
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Aspect Software Helps Evanston Northwestern Healthcare Enhance Patient Experience
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21 Mar 2006 |
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Aspect Software Positioned in the Leaders Quadrant for 2006 Contact Center Infrastructure Magic Quadrants for North America, APAC and EMEA
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16 Mar 2006 |
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Aspect Software Announces Availability of Aspect Enterprise Campaign Manager 2.0; New Release Provides Enhanced Enterprise-Level Management and Disaster Recovery
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8 Mar 2006 |
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Aspect Software's Contact Center Solutions Just What Cabela's Ordered
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1 Mar 2006 |
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Aspect Software Partners with CTSoft to Expand Presence in Middle East and Africa
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9 Feb 2006 |
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Aspect Software Reports Fourth Quarter and Fiscal Year 2005 Results
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7 Feb 2006 |
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Aspect Software Receives Growth Strategy Leadership Award from Frost & Sullivan
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30 Jan 2006 |
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Aspect Software Builds on 30 Years of Contact Center Staffing Innovation with Aspect eWorkforce Management 6.4
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26 Jan 2006 |
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Aspect Software's Jim Foy Named CEO of the Year by Frost & Sullivan
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10 Jan 2006 |
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Aspect Software Announces New Version of Aspect EnsemblePro 6.0 Unified Product
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1 Dec 2005 |
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Aspect Contact Center Satisfaction Index Reveals Opportunity for Companies to Better Meet Consumer Expectations
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17 Nov 2005 |
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Aspect Software Reports Strong Third Quarter Results
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10 Nov 2005 |
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Aspect Uniphi Connect Wins Internet Telephony Excellence Award
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8 Nov 2005 |
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Telerx Eases into Convergence Using Aspect Uniphi Connect for VoIP
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13 Oct 2005 |
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Aspect Software's CFO Named to Boston Business Journal's Annual 40 Under 40 List
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12 Oct 2005 |
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Aspect Software Wins ICCM Best of Show Award for IVR
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4 Oct 2005 |
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Aspect Software Named to Annual Software 500
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23 Sept 2005 |
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Concerto Software and Aspect Communications Complete Merger and Form Aspect Software
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22 Sept 2005 |
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Aspect Communications Corporation Announces Shareholder Approval of Acquisition by Concerto Software Inc.
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20 Sept 2005 |
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Aspect Communications Wins TMC Labs 2005 Award for Outstanding Innovation in Contact Center Workforce Productivity
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19 Sept 2005 |
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Aspect Communications Showcases Converged Contact Center Applications at VON
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13 Sept 2005 |
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Concerto Software Enhances its Flexibility Without Compromise Strategy through New IP Functionality
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12 Sept 2005 |
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Aspect Communications Celebrates 20 Years of Contact Center Innovation and Excellence
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8 Sept 2005 |
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Concerto Software Receives 2005 Innovation Award
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