Maximize return on your UC investment
The UC Strategy and Business Case Services from Aspect help organizations create a unified communications (UC) strategy and turn it into an actionable plan that maximizes return on investment (ROI). It focuses on:
- Identifying the appropriate functionality and capabilities to deploy and where to deploy them across the enterprise
- Unlocking and measuring the benefits
- Recognizing, prioritizing, and addressing the strategic, business process, and IT decisions required
Aspect® Professional Services will work closely with your key business and IT stakeholders throughout the process to learn about your environment and objectives, provide education on the “art of possible” with UC, and jointly develop a strategy and business case. Aspect breaks the service into three related phases of work:
- Current State Analysis - developing a clear understanding of the current environment
- Future State Envisioning - prioritizing the UC benefit opportunities that will form the basis of the overall strategy, roadmap, and business case
- Roadmap and Business Case - preparing the actual roadmap for the deployment of UC capabilities
White Papers
- How UC Can Impact Your Business - 7 Things to Consider
- UC Journey White Paper
- What the Enterprise Can Learn from the Contact Center White Paper
Datasheets
- UC RapidStart: Beginning the UC Journey Now
- UC Strategy and Business Case Services by Aspect
- UC Architecture and Network Planning and Design Services
- UC Business Process Consulting Service
- UC Implementation, Integration, and User Adoption Services
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In support of the UC strategy and roadmap, Aspect Professional Services will create a business case that contains estimated costs for technology and resources, and identifies the benefits associated with each phase of the UC journey that may include individual and workgroup productivity improvements, IT and other enterprise cost reductions, and improved results from removing latency in core business processes. The offering allows organizations to:
- Assess communication, collaboration, and business improvement opportunities
- Identify critical success factors and constraints for the organization
- Define a compelling business case for change
- Position for a successful deployment
- Develop a comprehensive and realistic implementation roadmap
White Papers
- How UC Can Impact Your Business - 7 Things to Consider
- UC Journey White Paper
- What the Enterprise Can Learn from the Contact Center White Paper
Datasheets
- UC RapidStart: Beginning the UC Journey Now
- UC Strategy and Business Case Services by Aspect
- UC Architecture and Network Planning and Design Services
- UC Business Process Consulting Service
- UC Implementation, Integration, and User Adoption Services