Aspect

Standards in the Contact Center:  Why You Should Care

A Policy and Guarantee to Ensure SIP 2.0 Compliance

The Aspect SIP Power Through Choice policy and guarantee challenges the contact center industry to endorse a session initiation protocol (SIP) interoperability policy ensuring that companies establish and maintain their power to choose the SIP-enabled applications and devices they utilize. By endorsing this policy, a SIP solution supplier commits to the support of SIP 2.0 compliance and practices that sustain an organization's need for flexibility and responsiveness.

The Aspect SIP Guarantee, financially backs our dedication to giving customers the right to choose. Aspect customers can now confidently select SIP 2.0-compliant devices knowing that their decision is being supported.

A Policy and Guarantee to Ensure SIP 2.0 Compliance

The SIP Power Through Choice program offers numerous benefits to both contact centers and solution providers. Contact centers will be able to:

And, through the SIP Power through Choice program, solutions providers gain:

Best of all, the SIP Power through Choice program provides a $50,000 guarantee, which states that if a SIP-enabled solution from Aspect fails to establish and terminate a SIP 2.0-compliant-based telephone session, Aspect will refund to the organization the cost of the SIP validation testing services performed by Aspect.*  In such an event, Aspect will also contribute $50,000 to the SIP Forum.*

*SIP Power Through Choice Guarantee conditions apply

SIP Phones

 3 Com

Snom VoIP Phones 

 Windows Messenger

 Microsoft Office Communicator

 Polycom

 Cisco

 CounterPath

IP PBX

Asterisk

Avaya

Cisco

Nortel

3 Com

 


SIP Trunking Providers

Bandtel

Global Crossing

AT&T

 Voxbone

IP Gateways

  Audiocodes 
  Cisco

Session Border Controller

  Acme
  Covergence